Terms and Conditions
Autogami Pty Ltd
Last Updated: March, 2026
1. About These Terms
These Terms and Conditions ("Terms") govern your access to and use of the Autogami website at https://autogami.com, the Autogami platform, and any related products, services, features, content, communications and integrations we provide.
By accessing our website, requesting a demo, creating an account, or using any Autogami services, you agree to these Terms.
If you are using Autogami on behalf of a company or other organisation, you represent that you have authority to bind that entity to these Terms, and "you" includes that entity.
If you do not agree to these Terms, you must not use our website or services.
2. Who We Are
Autogami Pty Ltd ("Autogami", "we", "our", or "us") provides messaging, communication, automation, payment and related software services, including solutions designed for automotive and dealership businesses.
3. Changes to These Terms
We may update these Terms from time to time.
If we make material changes, we may update the date at the top of this page and, where appropriate, notify customers through the platform, by email, or by other reasonable means.
Your continued use of the website or services after updated Terms take effect constitutes acceptance of those updated Terms.
4. Our Services
Autogami provides software and related services which may include:
- messaging and communication tools
- SMS-based workflows
- payment request and collection functionality
- automation tools
- integrations with third-party systems
- reporting, portal and workflow features
- related support and onboarding services
Some features may be subject to additional commercial terms, order forms, service descriptions, or subscription details agreed separately between you and Autogami.
5. Eligibility and Account Use
You must ensure that:
- any information you provide to us is accurate and current
- your login credentials are kept secure and confidential
- you use the services only for lawful business purposes
- you promptly notify us of any unauthorised access or security issue relating to your account
You are responsible for all activity carried out through your account except to the extent caused by our breach or our systems.
6. Acceptable Use
You must not, and must not permit any other person to:
- use the website or services in breach of any law or regulation
- use the services to send unlawful, misleading, abusive, fraudulent or deceptive communications
- upload, transmit or distribute malware or malicious code
- interfere with the operation or security of the services
- attempt to gain unauthorised access to any system, account or data
- reverse engineer, copy or modify the services except where permitted by law
- use the services in a way that infringes the rights of others
We may suspend or restrict access where we reasonably believe there has been a breach of these Terms.
7. Customer Data
You retain ownership of the data, content and information you submit to or store in the services ("Customer Data").
You grant Autogami a non-exclusive licence to host, process, store and transmit Customer Data as reasonably necessary to:
- provide the services
- maintain and improve the services
- provide support
- perform security and backup operations
- comply with legal obligations
You are responsible for ensuring that you have the rights and permissions required to provide Customer Data to Autogami.
8. Messaging and Communications
If you use Autogami to send messages or communications to customers or other contacts, you are responsible for:
- ensuring you have the required consent or legal basis for those communications
- ensuring the content complies with applicable laws
- maintaining your own customer communication policies
- ensuring recipient information is accurate
Autogami provides the technology platform, but you are responsible for communications sent using the platform.
9. Payments and Payment Providers
Some features of the services may allow payment requests or integrations with third-party payment providers.
Autogami is not a bank or payment processor unless expressly stated.
Payment processing may be provided by third-party providers and may be subject to their own terms and conditions.
Autogami is not responsible for losses caused by third-party payment providers except where required by law.
10. Third-Party Integrations
The services may integrate with third-party platforms, systems or services.
Autogami does not control these third-party services and does not guarantee their availability, performance or compatibility.
Integrations may change, be modified or be discontinued from time to time.
11. Fees and Payment
If you subscribe to paid services, you agree to pay the applicable fees.
Unless otherwise stated:
- fees are exclusive of GST
- invoices must be paid within the stated payment period
- overdue invoices may incur reasonable recovery costs
Fees paid are generally non-refundable except where required by law.
12. Trial Services
Autogami may offer free trials, demonstrations or beta features.
Unless stated otherwise, these services are provided on an "as is" basis and may be modified or discontinued at any time.
13. Intellectual Property
Autogami owns or licenses all rights in the website and services, including software, branding, content, designs and documentation, excluding Customer Data.
These Terms do not transfer ownership of Autogami intellectual property.
You are granted a limited licence to use the services for your internal business purposes during your subscription period.
14. Website Content
Information provided on the Autogami website is for general informational purposes only.
While we aim to keep information accurate and up to date, we do not guarantee that all content is complete or error-free.
15. Privacy
Your use of the website and services is also subject to our Privacy Policy.
Please review our Privacy Policy to understand how we collect and handle personal information.
16. Confidentiality
Each party agrees to keep confidential any non-public information received from the other party in connection with the services.
Confidential information must not be disclosed except:
- where necessary to perform obligations under these Terms
- with the other party’s consent
- where required by law
17. Service Availability
We aim to provide reliable services but do not guarantee uninterrupted availability.
We may perform maintenance, updates or improvements to the services from time to time.
Access to services may be temporarily limited during maintenance or technical updates.
18. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any rights you may have under the Australian Consumer Law.
To the extent permitted by law, the services are provided on an "as is" basis.
19. Limitation of Liability
To the maximum extent permitted by law, Autogami will not be liable for indirect or consequential loss including:
- loss of profits
- loss of revenue
- loss of data
- loss of business opportunity
Autogami’s total liability arising from the services will not exceed the amount paid by you for the services during the previous 12 months.
20. Indemnity
You agree to indemnify Autogami against losses or claims arising from:
- your breach of these Terms
- your misuse of the services
- communications or content sent through the platform
- Customer Data provided by you
This does not apply where the claim arises from Autogami’s negligence or breach.
21. Suspension and Termination
Autogami may suspend or terminate access to the services if:
- you materially breach these Terms
- fees remain unpaid after notice
- your use poses a legal or security risk
You may stop using the services at any time, subject to any agreed subscription terms.
22. Governing Law
These Terms are governed by the laws of Queensland, Australia.
You and Autogami submit to the jurisdiction of the courts of Queensland.
23. Contact Us
If you have questions about these Terms, please contact:
Autogami Pty Ltd
https://autogami.com