Privacy Policy

Autogami Pty Ltd
Last Updated: March, 2026

1. Introduction

Autogami Pty Ltd ("Autogami", "we", "our", or "us") respects your privacy and is committed to protecting the personal information we collect and handle.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use:

  • the Autogami website (https://autogami.com)
  • the Autogami software platform and associated services
  • any related communications or integrations

Autogami complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What Personal Information We Collect

Account and Contact Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Job title

Customer Communication Data

If you use Autogami as a dealership or business user, we may process information relating to your customers, such as:

  • Customer name
  • Phone number
  • Email address
  • Appointment details
  • Vehicle details
  • Service or booking information
  • Communication history (SMS, messages, responses)

Payment Information

Where payment services are used through Autogami:

  • Transaction information
  • Payment references
  • Invoice data

Autogami does not store full credit card numbers where payments are processed via third-party payment providers.

Technical and Usage Data

  • IP address
  • Device type
  • Browser type
  • Usage data
  • System logs
  • Cookies and tracking data

3. How We Collect Personal Information

We may collect personal information when:

  • you register for Autogami
  • you request a demo
  • you use the platform
  • you contact support
  • your organisation enters customer data into the platform
  • your browser interacts with our website
  • you respond to communications sent via Autogami

We may also collect information from third-party integrations used by customers, such as dealership systems, CRM systems, or payment gateways.

4. How We Use Personal Information

We use personal information to:

  • provide and operate the Autogami platform
  • send SMS or digital communications on behalf of our customers
  • process payments and transactions
  • manage customer accounts
  • provide support and customer service
  • improve our products and services
  • maintain system security
  • comply with legal obligations

5. Disclosure of Personal Information

We may disclose personal information to:

  • technology providers and cloud infrastructure providers
  • telecommunications providers for SMS delivery
  • payment processors
  • software integration partners
  • professional advisers
  • regulatory authorities where required by law

Information is shared only where necessary to operate our services.

6. Overseas Disclosure

Some of our technology providers or infrastructure providers may operate outside Australia.

Where personal information is transferred overseas, we take reasonable steps to ensure it is protected and handled in accordance with Australian privacy laws.

7. Data Security

We take reasonable steps to protect personal information from:

  • misuse
  • interference
  • loss
  • unauthorised access
  • modification
  • disclosure

Security measures may include:

  • encryption
  • access controls
  • secure cloud infrastructure
  • system monitoring and logging

When personal information is no longer required, we take steps to securely delete or de-identify it.

8. Access and Correction

You may request access to personal information we hold about you.

You may also request that we correct inaccurate or incomplete information.

To make a request, please contact us using the details below.

9. Cookies and Website Tracking

Our website may use cookies or similar technologies to:

  • improve user experience
  • analyse website traffic
  • remember user preferences

You can disable cookies through your browser settings.

10. Direct Marketing

We may send marketing communications about Autogami services.

You may opt out of receiving marketing communications at any time by:

  • clicking the unsubscribe link in emails
  • contacting us directly.

11. Data Breaches

If we become aware of a data breach that is likely to result in serious harm, we will comply with the Notifiable Data Breaches Scheme under the Privacy Act.

This may include notifying affected individuals and the Office of the Australian Information Commissioner (OAIC).

12. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us.

We will investigate the complaint and respond within a reasonable time.

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)
https://www.oaic.gov.au

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Autogami Pty Ltd
https://autogami.com
privacy@autogami.com

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