Autogami Additional Work
Speed up communication from technician to customer with visual work orders sent via SMS. Get responses in ~3 minutes, complete work during the same visit, and proactively follow up on declined recommendations.
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Help customers understand what needs attention with photos, videos, and clear recommendations. Faster communication means approved work can be completed during the service visit.
A simple workflow connects technician discoveries with informed customer decisions.
As soon as a technician spots additional work needed, they capture photos or videos and initiate the work order request—even before service advisers are fully available. This significantly speeds up processes and enables immediate action.
The system instantly sends a simplified, visual report via SMS. Customers get a clearer view of the diagnostics review of their vehicle as they see photos or videos of the issue with plain-language descriptions and pricing.
Customers make more informed decisions via a simplified report. With everything laid out clearly, they respond quickly—often while the car is still on the hoist. You complete approved work during the same visit.
Declined recommendations don't disappear. The system automatically tracks what was declined and when to follow up—turning "not right now" into revenue down the track.
Save time across your entire operation and capture every opportunity that rolls through your workshop.
Significant time savings between the technician, workshop control, parts back counter, and advisers speed up communication back to the customer. Speed of reporting from a technician leads to faster approvals—work gets completed during the service rather than the customer having to come back another time. Less time on the phone leads to more opportunities.
Don't let great diagnoses turn into missed revenue. Proactively following up on declined recommendations keeps customers safer, your bays busier, and your revenue growing. Maximise opportunities for vehicles that come through the workshop.
Track performance and see where your revenue opportunities lie. Autogami generates up to $3 million in additional work monthly across its customer base.
Understand how your additional work programme performs with intuitive dashboards.
Proactively follow up on declined recommendations to keep customers informed and your workshop opportunities visible.
Join 300+ dealerships across Australia and New Zealand using Autogami. Book a demo to see how visual work approvals and timely follow-ups can help your team capture more opportunities.
Book a Demo