Autogami AI Virtual Service Advisor
Your service advisers spend valuable time looking up customer history and figuring out what to say next. The AI Virtual Service Advisor changes the game — delivering intelligent, personalised prompts based on each customer's actual repair orders and service history.
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Use real customer data to generate helpful prompts, so your advisers spend less time finding information and more time serving customers.
Real data. Smart prompts. Faster service.
The moment a customer contacts your dealership, AI reviews their existing data – upcoming appointments, active repair orders, and service history.
AI identifies why they're calling: checking repair status, changing an appointment, or asking about recommendations.
Your team receives dynamic, real-time prompts with tailored updates, relevant additional work recommendations, and scheduling options specific to the customer’s vehicle.
If AI can't determine the call purpose, it seamlessly hands off to a service adviser. No dead ends, no frustration.
Support every service conversation with relevant information and clear next steps.
Give your advisers intelligent prompts based on each customer’s active repair orders.
Identify service opportunities based on customer repair history and vehicle needs.
Help your team modify bookings during the conversation.
Use actual customer data to personalise each interaction and give your team information they can act on.
Find customer information quickly and respond with relevant service updates.
Surface relevant additional work opportunities based on each customer’s vehicle and service history.
No more juggling multiple screens or hunting through notes — everything's right there.
Personalised, accurate service builds trust and keeps customers coming back.
No. AI supports your team by providing intelligent prompts and handling routine queries. Complex situations always go to your advisers.
It analyses existing repair orders, service history, upcoming appointments, and workshop activity — all from your system.
The system routes the customer to a service adviser immediately. No frustration, no dead ends.
See how AI Virtual Service Advisor helps your team deliver faster, more personalised service — without the extra workload.
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